01772 458855

FAQS

Here is a celection of answers to some of the questions that we get asked the most

We are currently accepting new patients on a Private basis, call our Front Desk Team on 01772 458855 to find out more or to inquire about treatments we can provide. Unfortunately we do not have any NHS availability at this time. If you don't have a regular dentist, please call your Local Dental Access Provider on 0300 1234010 if you require emergency dental treatment or information on NHS Dental Practices.
Yes; you can access the Front Desk, Waiting Area and both ground floor Treatment Rooms.
Yes; please let the Front Desk Team know when booking your appointment and they will ensure that your dentist has a ground floor Treatment Room available on that date.
There are local roads with 1 hour free parking. A pay and display car park is available at the Train Station for a reasonable price. If you are coming to see us for Implant or Facial Aesthetic treatment and you park on the Train Station, we will validate your parking. Please ask the Front Desk Team for more information.
Yes; payment for treatment can be made by Cash or Credit/Debit card (except American Express).
Yes – as far as possible your dentist will provide you with a printed, itemised, bespoke treatment plan. They will also discuss all your treatment options and it is up to you to decide what solution you would like to choose.
All complaints are dealt with courteously and promptly to resolve the matter as quickly as possible. Take a look at our complaints policy or contact the Front Desk Team on 01772458855 for more information.
We are Closed on the following days: Wednesday 25th December 2019, Thursday 26th December 2019 & Wednesday 1st January 2020 We are open on: Friday 27th December, Monday 30th December & Tuesday 31st December 2019 Please call us on 01772 458855 if you require an appointment over the Christmas period. If you require emergency dental treatment out of these hours please contact your Out of Hours Urgent Care on 0300 1234 010.